Privacy Policy
Lightning Mobile Electric, LLC ("we," "us," or "our") is committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We may collect personal and business-related information when you:
Contact us for services, quotes, or inquiries
Provide information through contracts, invoices, or project discussions
Use our website, forms, or other communication channels
The information we collect may include, but is not limited to:
Name, company name, phone number, email address
Business location and project details
Payment or billing information as necessary for transactions
2. How We Use Your Information
We use customer data solely for the purposes of:
Providing electrical services and support
Processing transactions and managing accounts
Communicating project updates, quotes, and related information
Maintaining compliance with legal and regulatory requirements
3. SMS Communication & Consent
By submitting a form and signing up for text messages, you consent to receive SMS messages from Lightning Mobile Electric, LLC at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase.
Message & Data Rates: Standard messaging and data rates may apply.
Message Frequency: Varies based on service needs.
Opt-Out: You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent.
Support: Reply HELP for assistance.
No Data Sharing: Your phone number will not be shared with third parties for marketing or promotional purposes.
How We Obtain SMS Opt-Ins
We collect SMS consent verbally from customers. Customers may opt in to receive text messages:
In person at our physical location.
Over the phone when calling our business.
When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if they would like to opt in to receive:
Billing notifications
Appointment reminders
Dispatch notifications
Job completion surveys
Customers will be verbally informed that:
"Message and data rates may apply."
"Message frequency may vary."
"Text HELP for support or more information and STOP to unsubscribe at any time."
4. We Do Not Sell Customer Data
We do not sell, rent, or trade customer data to third parties under any circumstances.
5. Data Security Measures
We take appropriate technical, administrative, and physical security measures to protect customer data from unauthorized access, misuse, or disclosure. This includes:
Secure storage and access controls
Encryption and secure communication methods
Restricted access to sensitive information on a need-to-know basis
6. Sharing of Information
We may share customer data only when necessary for business operations, such as:
Providing information to subcontractors or partners essential for completing services
Compliance with legal or regulatory requirements
Protecting our companyβs legal interests, if necessary
In all cases, we ensure that third parties handling data comply with appropriate privacy and security standards.
7. Customer Rights & Contact Information
Customers may request access, corrections, or deletion of their data by contacting us at:
Email: [email protected]
8. Changes to This Privacy Policy
We reserve the right to update this policy as needed. Any changes will be posted on our website with the updated effective date.
Terms & Conditions
By submitting this form and signing up for texts, you consent to receive text messages from Lightning Mobile Electric, LLC at the number provided, including messages sent by an autodialer.
Key Terms:
Consent Not Required for Purchase: You do not have to consent to text messages to receive our services.
Message & Data Rates: Standard carrier fees may apply.
Message Frequency: May vary based on service needs.
Opt-Out: You can unsubscribe at any time by replying STOP or clicking an unsubscribe link (where available).
Support: Reply HELP for assistance.
Privacy Commitment: Your phone number will not be shared with third parties for marketing or promotional purposes.
How We Collect SMS Opt-Ins
Customers may opt in to receive text messages:
In person at our physical location.
Over the phone when calling our business.
Customers will be asked if they would like to receive:
Billing notifications
Appointment reminders
Dispatch notifications
Job completion surveys
They will be verbally informed of the following:
"Message and data rates may apply."
"Message frequency may vary."
"Text HELP for support or more information and STOP to unsubscribe at any time."
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective upon posting on our website.